Welcome to www.lastminute.ie , a service provided by LMnext UK Ltd ("lastminute.com") with which you can access and receive news and information on trips, traditional airline and low-cost flights and other travel offers. The website allows you to search for and find air tickets, compare and process your reservations and ticket purchase requests with major airlines LMnext UK Ltd is an English company (company registration number 9399258), headquartered in 77 Hatton Garden, London, EC1N 8JS, United Kingdom.
Lastminute.com informs you that when you buy travel products on its websites you may be offered travel insurance from our partner company Europ Assistance SA (operating through Europ Assistance SA Irish Branch) (EAIB). Lastminute.com collaborates with this insurance firm as party to a third party insurance contract, paying the cost thereof.
EAIB shall be liable for any errors, negligence or incorrect information that may be supplied in relation to its intermediation activities.
We ask you to please read carefully and agree to the following terms and conditions ("T&C") that govern the service (the "Service") that lastminute.com makes available at its URL www.lastminute.ie (the "Website"). Lastminute.com reserves the right to modify the T&C without notice when said modifications become necessary due to changes in market conditions, changes in rules and regulations, or in case of modifications to the risk factors with respect to lastminute.com's provision of the Service through the Website. If you wish to take full advantage of the Service and be constantly informed about travel news, traditional airline and low-cost flights, the various travel offers available, as well as use our search engine to search, book and purchase tickets while comparing the schedules and prices of different operators, it is necessary that you register, entering your full and accurate personal information.
Please take into account that the access and use of the Website's free functionality requires the acceptance of these T&C on your part.
To register to the Service, the user (the “User”) shall complete the registration process available on the Website and obtain their personal authentication credentials. The User represents and warrants that all personal data and information provided during the registration process are up to date, complete, accurate and true. The User undertakes to communicate to Lastminute.com any changes of his/her personal data in a timely manner.
The User authorizes lastminute.com to verify the truthfulness of the personal data and any other information provided and undertakes to cooperate with Lastminute.com during such verification. At the end of the registration process, the User will receive authentication credentials, consisting of a User ID and a secret Password for which the User shall be solely responsible for in relation to their possession and for the activities carried out through their use.
Should the User have knowledge of any unauthorized use of his authentication credentials and/or any other violations of their confidentiality, the User undertakes to promptly communicate to Lastminute.com knowledge of such unauthorized use and/or violation, reporting abuse of any kind to firstname.lastname@example.org.
The User acknowledges that in order to regulate access to the Service, his/her authentication is exclusively linked to the verification of his User ID and password. Therefore, the User is liable for any possible damage caused or prejudices against Lastminute.com or third parties caused by the use, loss, misappropriation and/or compromising of the confidentiality of the User ID and password. All operations carried out through the User ID and password of the User shall be attributed to the User of such operation and requests. The User acknowledges that Lastminute.com shall also produce, as evidence of the operations carried out by the User, proofs obtained by the systems and procedures used by Lastminute.com in order to regulate access to the website and to provide the service.
Once the registration process is adequately completed, the User will be able to fully access lastminute.com's Service, which includes information updates and news feeds on trips, traditional airline and low-cost flights and offers by the main operators; the use of lastminute.com's search engine to look for information on tickets and offers from airlines while comparing the different options, and, finally, to use – by means of a license – our software application that allows the User to directly process a reservation and purchase order for tickets, without the need of making another connection to the company's website.
The User can freely visit the Website and use its functionality only for personal, not commercial, use. When doing a search in the search engine, making reservations or processing purchase orders, the User recognizes and states that he/she is acting in a purely personal capacity.
While searching or processing reservations and/or purchase orders, the User employs the web application by means of a non-exclusive and temporary license, granted for the time of the operation. This application allows the User to process, easily and directly, his/her requests without having to make an additional parallel connection to the Internet site of the provider of the service the User is interested in.
The User is not allowed to modify, reuse, copy, distribute, transmit, reproduce, publish, grant license or use, create derived tasks or jobs, transfer or sell, or in any case, make any commercial use or any use that is not personal in nature of the information, news, content, software and systems, or products obtained or made available to the User through the Website and the use of the Service.
To be able to use the functions of the Website, the User must have an Internet connection, which he/she must procure at his/her own expense from a reliable provider. Lastminute.com is not liable for any damages to the User's hardware that may be caused, directly or indirectly, by the Internet connection.
The User undertakes to use the Website, its functions and the Service for lawful purposes and according to the present T&C. Particularly, the User undertakes neither to send or spread, through the Website and its functions, illicit, defamatory, vulgar, obscene, abusive or disturbing content, nor to use the Website and its functions to perform any acts which could cause damage to the image and reputation of Lastminute.com or any other loss or damage to Lastminute.com.
Moreover, the User undertakes not to send advertising materials, undesirable and/or unsolicited communications which could interfere with the functionality and/or the use of the Website by third parties.
The User acknowledges and recognizes that all information, data, software, content, music, sounds, photographs and images, video and any other content on the Website (the "Content") are the exclusive property of lastminute.com and its license holders.
With the exception of using the application as stated in section 3, the User does not acquire any rights on the Content and/or the Website, the only right being the right to use the Website according to these T&C.
The User is authorized to print and/or download the Content (including the T&C) only for personal use.
The Website contains hypertext links to other Internet resources of commercial partners of Lastminute.com and/or third parties. The publishing of hypertext links on the Website is done for information purposes and as a reference for the Users’ use and does not imply any recognition or approval of the contents by Lastminute.com. Moreover, Lastminute.com does not exercise control over the contents, information, services and/or products offered by such linked websites. Lastminute.com shall be not be liable for the truthfulness, accuracy and updating of the information published on such linked websites. The User acknowledges that the use of such websites will be done at his/her own risk.
The publication of a hypertext link and/or another internet resource on the Website does not imply any kind of commercial association and/or affiliation between Lastminute.com and the administrators of the linked websites.
7.1 LMnext UK Ltd, an English company within the lastminute.com Group (company registration number 9399258), headquartered in 77 Hatton Garden, London, EC1N 8JS, United Kingdom, acknowledges the importance of protecting the privacy and rights of Users using its Website and Service. Internet is potentially a very powerful tool for the circulation of personal data; Lastminute.com and the companies within the lastminute.com group are committed to complying with the regulations of personal data protection and security in order to guarantee the Users' safe, controlled and confidential netsurfing.
This Privacy Statement may be amended in the future to ensure ongoing compliance with all applicable regulations in the event of their amendment or update.
Users are invited to read carefully the rules applied by the company to collect and process personal data and to continue to provide a satisfactory service.
7.2 This Privacy Statement, which is in accordance with personal data protection rules, describes the methods applied by the company to manage and process the personal data of:
(i) Users who consult and use the Website, and
(ii) Users who use the Service.
Users are required to supply accurate, correct and updated personal data in order to establish and manage their contractual relationship with the Data Controller and to duly purchase the selected tourist service. Users acknowledge that the supply of inaccurate, incorrect and not updated personal data prevents the Data Controller from supplying its services.
Pursuant to data protection laws, Users are hereby informed that their personal data is stored and processed by lastminute.com according to the methods and for the purposes listed below, in accordance with the methods and purposes allowed by the data protection laws.
7.3 The Data Controller is LMnext UK Ltd (hereinafter, "lastminute.com" or "Data Controller")
7.4 Users' personal data is collected:
A user browsing the website may encounter cookies inserted by the owner of the website ("proper cookies") or cookies inserted by different entities collaborating in the promotion of content and the delivery of our services ("direct third-party cookies").
The website’s cookies are used as detailed below and for the purposes herein described:
The lifespan of the cookies we use may vary. In particular, there are session cookies that are only valid for a single search or browsing session and disappear when the browser is closed; and persistent cookies, which have a variable lifespan. The maximum lifespan of cookies in this second category is 5 years.
Users should be aware that if cookies are not enabled on your device, your website experience may be limited and the use of our services and navigation could be impeded.
There are several ways to manage cookies. By modifying browser settings you can choose to disable cookies or receive a warning before accepting one. Also, users can delete all cookies stored in the cookie folder of their browser. Each browser has different procedures for managing configuration. Here’s how you can manage cookies on the major browsers. If you want information about managing cookies on your tablet and/or phone, please consult the operating manual or online help services.
If you want to learn how to manage cookies on other browsers, please consult the operating manual or online help services.
7.5 Users' personal data will be processed by hand or by using electronic means that are such as to ensure, in relation to the purposes for which such data is communicated and collected, data security and confidentiality, as well as to prevent unauthorized access to such data, for the time strictly necessary to achieve the purposes of its collection.
7.6 Data will be processed at the legal and operational headquarters of the Data Controller and at the server farm of the lastminute.com group in Haarlem, The Netherlands, and at the offices of the parties to which such data may be communicated.
7.7 Apart from the above specifications on navigation data, Users' personal data will be used for the following purposes:
7.8 Should the User refuse to supply his personal data, he may not obtain the services required in relation to the purposes set out in points A) and B) of Article 7.7; in addition, the Data Controller may be prevented from supplying the Service correctly and from complying with its contractual obligations set out in the terms and conditions. Data processing for the purposes set out in points A), B), C) D) and E) of Article 7.7 does not require the consent of the person concerned.
The supply of personal data for the purposes set out in point F) of Article 7.7 is optional. Data processing for the purposes set out in point F) of Article 7.7 requires the consent of the person concerned. The User's refusal to supply his data or to give his consent to these purposes signifies that, subject to letter E), the Data Controller will be unable to send their deals referred to in letter F) of Article 7.7 to the User.
7.9 The Data Controller will make sure that all personal data supplied thereto is not disclosed and is processed in such a way as to guarantee its security and confidentiality, as well as to prevent unauthorized access thereto. All personal data and information provided by Users may be communicated, for the purposes set out above, to the following categories of parties:
The list of the names of the parties to whom Users' personal data may be communicated is available at Lastminute.com, by writing to email@example.com
7.10 By sending a written request to the Data Controller, the User may: (i) obtain from the Data Controller confirmation of the existence of his personal data; (ii) obtain information about the source of his data, the purposes and methods of data processing and the logics applied where data is processed by electronic means; (iii) obtain the details of the Data Controller and of the Data Processors, if any; (iv) obtain information about the parties or categories of parties to whom his personal data may be communicated or who may become aware thereof in their capacity of designated representative in the Country, data processors or people in charge thereof; (v) obtain the cancellation, transformation into an anonymous form or blocking of data processed against the law, and the updating, correction or, if interested therein, integration of his data and (vi) obtain a certification that the operations referred to in point (v) above have been brought to the knowledge, even as regards their content, of those to whom such data has been communicated or spread, unless this proves impossible or involves a manifestly disproportionate use of means when compared to the right being protected; (vii) object to data processing, in whole or in part, for legitimate reasons; (viii) object to data processing for the sending of advertising or direct sales material or for market surveys or commercial communications. The above requests must be sent to Lastminute.com SA's address firstname.lastname@example.org
The User also has the right, only upon express written request sent via email, to obtain a correction of any defective or inaccurate personal information or to obtain its deletion, within the limits provided by law. In addition, in order to no longer receive the commercial and promotional offers sent by email from the Data Controller, as well as exercising the rights mentioned above, the User can also follow the simple procedure activated by the “unsubscribe” link available in all commercial communications sent by the Data Controller.
The T&C and the relationship between the User and lastminute.com are governed, in the measure allowed by applicable regulations, by English law. Regarding what is allowable by applicable regulations and international agreements, the parties agree that the resolution of any dispute that could arise between them according to the T&C, the relationship created between them will be under the exclusive jurisdiction of ordinary courts at lastminute.com's headquarters. Lastminute.com also reserves the right to meet with the User in a competent court at the User's domicile.
Important Note: These terms and conditions apply to a standalone Hotel booking only. If you have booked a City Break/Flight + Hotel, please read the correct Product Specific Terms and Conditions. If you have any doubt as to whether you have booked a City Break/Fight + Hotel, please refer to your confirmation email.
In addition to the terms and conditions set out below, your Hotel booking is subject to the General Terms and Conditions.
Important Note: These terms and conditions apply to a City Break/Flight + Hotel booking only. If you have booked a standalone Hotel, Flight or Eurostar, please refer to the applicable Product Specific Terms and Conditions. If you have any doubt as to whether you have booked a City Break/Flight + Hotel, please refer to your confirmation email.
In addition to the terms and conditions set out below, your City Break/Flight + Hotel booking is subject to the General Terms and Conditions.
|Time before your holiday begins when we tell you about a significant change||Compensation per person|
|More than 56 days||Nil|
|43 - 56 days||£10|
|29 - 42 days||£20|
|15 - 28 days||£30|
|14 days or less||£50|
Important Note: These terms and conditions apply to a standalone Flight booking only. If you have booked a City Break/Flight + Hotel, please read the correct Product Specific Terms and Conditions. If you have any doubt as to whether you have booked a City Break/Flight + Hotel, please refer to your confirmation email.
In addition to the terms and conditions set out below, your Flight booking is subject to the General Terms and Conditions.
Passport requirements: visit the UK Passport Agency website for details of rules such as passport validity, or rules regarding a child’s documentation;
Visa requirements: check with the relevant destination country embassy (including the embassy on any country you will travel through for stop over purposes) for information about visas requirements;
Health/Medical advice: the Department of Health, your GP or a specialist travel clinic and the Foreign & Commonwealth Office can provide you with health advice about your destination, and any vaccination requirements; and
Airline rules regarding pregnant women, children and unaccompanied minors: please check the airline’s policy regarding pregnant women, travelling with children and travel by unaccompanied minors.
Find more information about passport, visa and other requirements and restrictions on lastminute.com’s Useful Information page.
If at the time of your Flight booking, you also booked additional products, please check the Terms and Conditions homepage.
Important Note: These terms and conditions apply to a standalone Eurostar train booking only. If you have booked a City Break/Flight + Hotel, please read the correct Product Specific Terms and Conditions. If you have any doubt as to whether you have booked a City Break/Flight + Hotel, please refer to your confirmation email.
In addition to the terms and conditions set out below, your Eurostar train booking is subject to the General Terms and Conditions.
It is your responsibility to ensure that you meet all applicable travel requirements of the countries you are travelling to (including countries travelled through for stop over purposes only). We are not liable if you or any person in your booking is denied boarding, deported or charged a fine due to non-compliance with any governmental rules and regulations.
Find more information about passport, visa and other requirements and restrictions on lastminute.com’s Useful Information page.
Generally, Theatre/Entertainment suppliers do not permit the resale or transfer of any ticket (whether or not for profit or commercial gain), and may not accept any ticket that you have sold or obtained in this way.